:root {
            --primary: #3C4459;
            --primary-hover: #3C4459;
            --bg-main: #f5f7fa;
            --card-bg: #ffffff;
            --text-main: #2c241d;
            --text-muted: #6b5b50;
            --border-color: #3C4459;
            --radius: 12px;
            --transition: all 0.3s cubic-bezier(0.16, 1, 0.3, 1);
            --shadow-soft: 0 4px 16px rgba(44, 36, 29, 0.04);
            
            /* Consistency Greens & Blues */
            --success-green: #2d5a27;
            --info-blue: #1d4ed8;
            --badge-bg: #eff6ff;
        }

        body {
            font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;
            color: var(--text-main);
            margin: 0;
            padding: 0;
			background-color: #B2B2B2;
            scroll-behavior: smooth;
        }

        .page-container {
            max-width: 1200px;
            margin: 0 auto;
            padding: 0 20px 80px;
        }

        header {
            display: flex;
            justify-content: space-between;
            align-items: center;
            padding: 28px 0;
            border-bottom: 1px solid var(--border-color);
            margin-bottom: 30px;
        }

        .logo {
            font-size: 1.85rem;
            font-weight: 700;
            letter-spacing: -0.5px;
            color: var(--text-main);
            text-decoration: none;
        }

        .nav-links {
            display: flex;
            gap: 24px;
            font-size: 1rem;
            font-weight: 500;
        }

        .nav-links a {
            color: var(--text-main);
            text-decoration: none;
            transition: var(--transition);
        }

        .nav-links a:hover {
            color: var(--primary);
        }

        .breadcrumb-bar {
            margin-bottom: 20px;
            font-size: 0.9rem;
        }

        .breadcrumb-bar a {
            color: var(--primary);
            text-decoration: none;
            font-weight: 600;
        }

        .breadcrumb-bar a:hover {
            text-decoration: underline;
        }

        /* Top Banner Card */
        .help-hero-card {
            background: var(--card-bg);
            border: 1px solid var(--border-color);
            border-radius: var(--radius);
            padding: 36px;
            box-shadow: var(--shadow-soft);
            margin-bottom: 30px;
            display: flex;
            flex-direction: column;
            gap: 12px;
        }

        .badge-pill {
            display: inline-flex;
            align-items: center;
            background-color: var(--badge-bg);
            color: var(--info-blue);
            font-size: 0.78rem;
            font-weight: 700;
            text-transform: uppercase;
            letter-spacing: 0.5px;
            padding: 6px 12px;
            border-radius: 6px;
            width: fit-content;
        }

        .help-hero-card h1 {
            font-size: 2.1rem;
            font-weight: 600;
            margin: 0;
            letter-spacing: -0.4px;
            color: var(--text-main);
        }

        .help-hero-card p {
            font-size: 1.05rem;
            color: var(--text-muted);
            line-height: 1.6;
            margin: 0;
        }

        /* Editorial Layout Grid */
        .editorial-layout {
            display: grid;
            grid-template-columns: 1fr 360px;
            gap: 30px;
            align-items: start;
        }

        .editorial-main {
            display: flex;
            flex-direction: column;
            gap: 30px;
        }

        .sidebar-column {
            display: flex;
            flex-direction: column;
            gap: 24px;
        }

        /* Cards Styling */
        .content-card {
            background: var(--card-bg);
            border: 1px solid var(--border-color);
            border-radius: var(--radius);
            padding: 28px;
            box-shadow: var(--shadow-soft);
            display: flex;
            flex-direction: column;
            gap: 20px;
        }

        .content-card h2, .content-card h3 {
            font-size: 1.25rem;
            font-weight: 700;
            margin: 0 0 4px 0;
            color: var(--text-main);
            border-bottom: 1px solid var(--border-color);
            padding-bottom: 12px;
        }

        .content-card h3 {
            font-size: 1.1rem;
            border-bottom: none;
            padding-bottom: 0;
            margin-bottom: 0;
        }

        /* Form Controls */
        .form-group {
            display: flex;
            flex-direction: column;
            gap: 8px;
        }

        .form-group label {
            font-size: 0.9rem;
            font-weight: 600;
            color: var(--text-main);
        }

        .form-control {
            font-family: inherit;
            font-size: 0.95rem;
            padding: 12px 14px;
            border: 1px solid var(--border-color);
            border-radius: 8px;
            background-color: #faf8f5;
            color: var(--text-main);
            transition: var(--transition);
        }

        .form-control:focus {
            outline: none;
            border-color: var(--primary);
            background-color: #ffffff;
            box-shadow: 0 0 0 3px rgba(139, 90, 43, 0.12);
        }

        textarea.form-control {
            resize: vertical;
            min-height: 130px;
        }

        .primary-btn {
            background-color: var(--primary);
            color: #ffffff;
            border: none;
            border-radius: 8px;
            padding: 12px 20px;
            font-size: 0.95rem;
            font-weight: 600;
            cursor: pointer;
            transition: var(--transition);
            width: fit-content;
        }

        .primary-btn:hover {
            background-color: var(--primary-hover);
        }

        /* Contact Details & Metadata */
        .contact-person-block {
            display: flex;
            flex-direction: column;
            gap: 6px;
            padding-bottom: 16px;
            border-bottom: 1px solid var(--border-color);
        }

        .contact-name {
            font-weight: 700;
            font-size: 1rem;
            display: flex;
            align-items: center;
            gap: 8px;
        }

        .contact-title {
            font-size: 0.88rem;
            color: var(--text-muted);
        }

        .contact-methods {
            display: flex;
            flex-direction: column;
            gap: 8px;
            font-size: 0.9rem;
        }

        .contact-methods a, .contact-methods span {
            color: var(--text-muted);
            text-decoration: none;
            display: flex;
            align-items: center;
            gap: 8px;
            transition: var(--transition);
        }

        .contact-methods a:hover {
            color: var(--primary);
            text-decoration: underline;
        }

        /* Help Links List */
        .help-links-list {
            list-style: none;
            padding: 0;
            margin: 0;
            display: flex;
            flex-direction: column;
            gap: 12px;
        }

        .help-links-list li a {
            font-size: 0.92rem;
            font-weight: 500;
            color: var(--primary);
            text-decoration: none;
            display: flex;
            align-items: center;
            gap: 8px;
            transition: var(--transition);
        }

        .help-links-list li a:hover {
            text-decoration: underline;
            color: var(--primary-hover);
        }

        .help-links-list li a::before {
            content: "•";
            color: var(--primary);
            font-weight: bold;
        }

        /* Support Ticket Item with Left Border Highlight */
        .ticket-item {
            background: #faf8f5;
            border: 1px solid var(--border-color);
            border-left: 4px solid var(--info-blue);
            border-radius: 8px;
            padding: 16px;
            display: flex;
            justify-content: space-between;
            align-items: center;
            gap: 16px;
        }

        .ticket-info {
            display: flex;
            flex-direction: column;
            gap: 4px;
        }

        .ticket-id {
            font-size: 0.82rem;
            font-weight: 700;
            color: var(--text-muted);
            text-transform: uppercase;
        }

        .ticket-title-text {
            font-size: 0.98rem;
            font-weight: 600;
            color: var(--text-main);
        }

        .ticket-desc {
            font-size: 0.88rem;
            color: var(--text-muted);
            margin-top: 2px;
        }

        .ticket-status {
            font-size: 0.85rem;
            font-weight: 700;
            color: var(--success-green);
            background: #edf7ed;
            padding: 4px 10px;
            border-radius: 6px;
            white-space: nowrap;
        }

        @media (max-width: 1024px) {
            .editorial-layout {
                grid-template-columns: 1fr;
            }
        }